What is a Cancellation Policy?

In short – a cancellation policy determines whether or not the guest, or person who has paid for the accommodation; receives a full or partial refund in the event that they need to cancel their booking directly with the accommodation provider.

1: Why Do We Have a Cancellation Policy?

In short – a cancellation policy gives the accommodation provider protection, by holding the person who reserved the accommodation accountable in the event they need to cancel the booking for whatever reason. 

Sometimes cancelling is inevitable, and many accommodation providers understand this, but they need to protect their bookings, it is a business. By being transparent and making you aware of the cancellation policy that the accommodation provider has in place, it gives you the choice of deciding for or against booking with the individual accommodation provider.

2: Who Do I Contact If I Need To Cancel My Booking?

In short – the accommodation provider with whom you have the accommodation reserved.

Glamping in Scotland (Ltd) is an online directory of Glampsites, Activities and Supplers. Any booking or order made by the Customer (You), whether through Glamping in Scotland (Ltd) or otherwise, shall be deemed an offer by the Customer (You) to purchase the services offered by our Glampsite, Activity and Supplier Partners.

Glamping in Scotland (Ltd) only facilitates this arrangement between the Customer (You), and the Accommodation Provider.

Glamping in Scotland (Ltd) receives no commission for this arrangement.

As an online directory, Glamping in Scotland (Ltd) cannot, and will not; be held responsible for the actions of the customer (you), or accommodation provider, or any consequences resulting there from. Any cancellations must be directed to the Accommodation Provider direct. 

3: Can I Cancel My Listing Glampsite, Activity or Supplier Listing With Glamping in Scotland (Ltd)?

In short – cancelling your Listing with Glamping in Scotland.

Glamping in Scotland (Ltd) is a directory for Glampsite Owners, Activity Providers and Supplier Partners, this service requires an annual fee, payable in advance, and automatically signs you up to a yearly subscription service. If you no longer wish to list your accommodation, activity or products as a Glampsite Owner, Activity Provider or Supplier Partner, you may cancel at any time by giving 7 days notice by letter or by email to hello@glampinginscotland.com. If your listing is cancelled within the first 7 days of taking out a yearly subscription, a full refund will be applied. `if your listing is over 7 days of taking out a yearly subscription, a pro-rata refund will be given minus a 12% fee to cover our admin charges and any fees that we may incur from our payment processing agent, Stripe. Glamping in Scotland Ltd reserve the right to retain and use any images that you provided for our own directory promotions.

As a yearly subscription, Glamping in Scotland (Ltd) will send you an email at least 7 days before your renewal is due notifying you of our intent to take your yearly subscription payment. We politely suggest that you add hello@glampinginscotland.com to your list of Safe Senders to avoid any such emails being directed to your spam/junk folder.

4: Can I contact You About This Cancellation Policy?

In short – yes, you may contact us at any time if have any questions relating to this Cancellation Policy, our Cookie Policy, Terms and Conditions, or our Privacy Policy.

To contact Glamping in Scotland (Ltd), please Get in Touch, or send an email to hello@glampinginscotland.com, or write to us at:

Glamping in Scotland (Ltd)
100 Longhill Road
Dromore
OMAGH
County Tyrone
BT78 3JY
United Kingdom

Your statutory rights are not affected.